FAQs

  • by Stores Main

How do I edit my email notifications?

Click here to manage your email notifications, or click “Unsubscribe” at the bottom of any Momentum® email.

Read more

  • by Stores Main

I haven’t received my points yet. What should I do?

Don’t worry. You will receive an email when your points land in your account. This may take up to 7 days fr...

Read more

  • by Stores Main

How do I change my Momentum® password?

Click here to reset your password. Alternatively, log into the Momentum® hub, and visit your profile. Not s...

Read more

  • by Stores Main

How do I change my email address?

To change the email address connected to your account, log into the Momentum® hub, and visit your profile. ...

Read more

  • by Stores Main

How do I change my username?

To change your username, log into the Momentum® hub, and visit your profile. Not sure where that is? Click ...

Read more

  • by Stores Main

I didn't get my reward. What should I do?

Start by checking your email (and your spam folder!) When you redeem a reward on the Momentum® hub, you sho...

Read more

  • by Stores Main

How do I earn Momentum® points?

Earning points is quick, easy, and fun. Here are three ways to start racking up points today: Complete Mo...

Read more

  • by Stores Main

What happened to the ONE® design contest?

The design contest is currently on pause, but you can still access previous submissions. Email your request...

Read more

  • by Stores Main

Who can sign up for Momentum®?

Anyone in the US or Canada can join Momentum®. Not in either region? Don’t worry, we’re expanding our progr...

Read more